Helpline 0808 801 0322


I need to talk to someone

Mother with premature baby

If you have had a premature baby, or you know someone who has, World Prematurity Day can be very emotional. Whether you are currently on the neonatal unit or you are at home, we are here for you.

We also understand that World Prematurity Day can be difficult for the families of full term babies who are on the neonatal unit. With a lot of attention on early babies, you may feel the day is not for you, but no matter when your baby was born, if they have spent time on the neonatal unit Bliss is here for you.

Our services are available to anyone on the neonatal unit or at home, and family-centred care (the focus of this year’s World Prematurity Day campaign) has important health benefits for both premature and full term but sick babies.


On 17 November, our helpline will be open for longer, from 10am-4pm and 7pm-9pm. Our team of helpline volunteers offer a listening ear, emotional support and information on our freephone number 0808 801 0322 or via email 


If you would like online support you can visit our support pages or speak to other families on the Netmums forum.

In person

Bliss volunteers will be available to offer face-to-face support when they visit the neonatal unit on World Prematurity Day. Ask your neonatal nurse if your unit has a volunteer.

Bliss also runs local support groups for the families of premature and sick babies. Click here to find your nearest family group.

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