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The Bliss Baby Charter guide

What is it?

The Bliss Baby Charter was designed to standardise high quality family-centred care across the UK. It is a practical framework for neonatal units to self-assess the quality of family-centred care they deliver against a set of seven core principles. It enables units to audit their practices and develop meaningful plans to achieve changes that benefit babies and their families.

The Bliss Baby Charter gives units a clear focus that is based on, and supports, national standards, and places families at the centre of the care for their baby(ies). 

The seven Bliss Baby Charter principles are:

  • Social, developmental and emotional needs
  • Decision making
  • Specialist services and staff
  • Benchmarking
  • Unit information and support for families
  • Feeding
  • Discharge

Register for the Bliss Baby Charter here

“I am so grateful that Bliss provided the means by which we could objectively assess our service and improve it. The re-audit clearly proves that it works and I am really proud of all the hard work everyone in Leeds has put into making our service So much more family-centred!”

Liz Mckechnie, Consultant Neonatologist at Leeds General Infirmary

An overview (FAQs)


Your audit team

Spread the word

Starting the audit

Action planning, implementing and re-auditing

Assessment and accreditation

Meet the Bliss team

Bliss Baby Charter map

You can also download a PDF version of the Bliss Baby Charter How to guide


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